Terms of Service

Last updated: February 27, 2026

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the Blue Collar OS platform, including AI assistant services, training, integrations, and related tools (collectively, the "Service"). The Service is provided by Spearing.co LLC, a North Carolina limited liability company doing business as Blue Collar OS ("BCOS", "we", "us", or "our").

By creating an account, purchasing a subscription, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

2. Nature of Service

Blue Collar OS provides a managed AI assistant platform designed for trades and blue-collar businesses. The Service includes:

Deployment and hosting of a personalized AI assistant on dedicated infrastructure
Onboarding, training, and configuration support
Integrations with third-party tools and messaging platforms (e.g., Telegram, email, calendars, CRMs)

You understand and agree that:

We provide the infrastructure and initial configuration, but you are responsible for your assistant's ongoing instructions, prompts, integrations, and actions.
Your AI assistant operates based on your configuration. We are not liable for actions your assistant takes on your behalf.
You are responsible for reviewing and validating all outputs and actions before relying on them.

3. Experimental Technology Notice

IMPORTANT: AI technology is experimental and evolving. Your assistant may produce incorrect, incomplete, or unexpected outputs. It may take actions you did not intend. You are solely responsible for supervising your assistant and verifying its work — especially for communications sent to clients, financial transactions, and business-critical decisions.

4. Subscriptions & Payment

4.1 Fees

The Service requires a one-time setup fee and a recurring monthly subscription. AI API usage is billed separately based on actual consumption. Current pricing is available at bluecollaros.com or upon request.

4.2 Money-Back Guarantee

We offer a 30-day 100% money-back guarantee on the setup fee if you are not satisfied. Contact us to request a refund.

4.3 Cancellation

You may cancel your monthly subscription at any time. Upon cancellation, your service will remain active through the end of the current billing period. After that, your instance and associated data may be deleted and cannot be recovered.

4.4 API Usage

AI API costs (e.g., Anthropic, OpenAI) are passed through at cost based on your actual usage. These charges are separate from your monthly subscription and are non-refundable.

5. Your Responsibilities

You agree to:

Use the Service only for lawful business purposes
Not use the Service to send spam, phishing, or unsolicited communications
Not attempt to access other users' instances or data
Not use the Service for cryptocurrency mining or other resource-abusive activities
Maintain the security of your account credentials and API keys
Comply with all applicable laws and regulations in your jurisdiction

6. Data & Backups

Your AI assistant runs on dedicated infrastructure. We do not monitor, log, or access your assistant's conversations or data except as necessary for technical support at your request.

You are responsible for backing up your own data. We do not provide automated backups. Upon cancellation or termination, your data may be permanently deleted.

7. Third-Party Dependencies

The Service relies on third-party providers (e.g., Anthropic, OpenAI, Telegram, cloud infrastructure). We are not responsible for:

Outages, rate limits, or service changes by these providers
Changes in AI model behavior or availability
Any loss of functionality caused by third-party failures

8. Intellectual Property

You retain ownership of your business data, configurations, and content. We retain ownership of the BCOS platform, training materials, templates, and proprietary systems. You may not resell, redistribute, or white-label the Service without written permission.

9. Indemnification

You agree to defend, indemnify, and hold harmless Blue Collar OS and its owners, employees, and agents from any claims, damages, losses, or expenses (including attorneys' fees) arising from:

Your use of the Service or your assistant's actions
Your violation of these Terms or applicable law
Any dispute between you and a third party involving your assistant

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BLUE COLLAR OS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR LOST BUSINESS. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

12. Dispute Resolution

Any dispute arising from these Terms shall be resolved by binding arbitration in Moore County, North Carolina, under the rules of the American Arbitration Association. You waive any right to a jury trial or to participate in a class action. If mandatory consumer protection laws in your jurisdiction prohibit arbitration, disputes shall be resolved in the courts of Moore County, North Carolina.

13. Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms, non-payment, or abusive behavior. You may terminate your account at any time by contacting us.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance.

15. Contact

Questions about these Terms? Contact us at support@bluecollaros.com